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DALTON—Mohawk
Industries has selected Prints and
Paints Floor Covering Company, Galion, OH, as
its Mohawk ColorCenter Dealer of the Year for
2005.
The retailer was selected from Mohawk
ColorCenter stores nationwide as the dealership
that most completely executed the concepts and
ideas behind the Mohawk ColorCenter Concept.
Prints and Paints Floor Covering Company was
singled out for the Dealer of the Year Award
based on a number of criteria set up by Mohawk,
including sales growth, consumer experiences,
promotion and installation ideas, commitment to
training and addressing customer expectations,
community involvement, and excellence in
promoting the store concept.
Established in 1977, Prints and Paints was
founded by Sandy Frankhouse and Gary Frankhouse,
Sr. as an independently owned and operated
retail and commercial home center. The mission
statement today remains consistent with the
original statement of 1977: "Preserve customer
service and stay abreast of product development,
quality, and prices." Their sons, Gary, Jr. and
Steve, became involved in the business after
they finished college.
The firm has 23 employees and serves a Central
Ohio market area that includes parts of
Columbus. It is a total decorating resource,
because in addition to floor coverings, Prints
and Paints offers wall and window treatments,
paint, bedding, and other items.
Gary Frankhouse, Jr. said that one of the things
that separates his store from others is that
employs its own installers. “This gives us
advantages in quality, customer satisfaction,
and scheduling,” he noted. And he said that the
company’s move to become a Mohawk ColorCenter
Elite dealer paid off immediately.
“It’s the presentation that makes a difference,”
he said. “Mohawk ColorCenter provides a
professional, consumer-oriented environment that
makes selection easy for the shopper. This is
critical in today’s market.”
Frankhouse, Jr. said that even though Galion, OH
is in an economically depressed area, Prints and
Paints had its second-largest sales increase in
history in 2004, and doubled its Mohawk sales
after becoming a Mohawk ColorCenter Elite store
a year ago. And he said that even in a
blue-collar based community, the Mohawk
ColorCenter Elite store concept has increased
average ticket sales and encouraged consumers to
buy better-quality goods.
“The Frankhouse family is a great example of why
Mohawk ColorCenter exists,” said Manny Llerena,
Mohawk Vice President of Retail Marketing.
“Prints and Paints is a business that is
superbly run. Our Mohawk ColorCenter Elite
program allowed the Frankhouses to quickly and
effectively enhance the value of their
reputation for professionalism and quality. We
saw almost immediate sales increases. Our
partnership is working well for Prints and
Paints and for Mohawk Industries, and we are
delighted to recognize the entire Prints and
Paints organization with this award.,” he said.
Mohawk ColorCenter dealers are a select group of
retailers who partner with Mohawk to develop
stronger brand recognition for both products and
their stores. Begun in 1974, the Mohawk
ColorCenter program is the oldest program of its
kind, and clearly one of the most successful.
Today, more than 2000 stores display the Mohawk
ColorCenter logo. To be a Mohawk ColorCenter
dealer, a store must dedicate a significant
portion of its floor space to the concept, which
provides consumers with an easy-to-understand
presentation of carpet, hardwood, laminate,
ceramic, resilient, cushion, rugs, and other
products. A store display program introduced in
2003, Mohawk ColorCenter Elite, focuses on
teaching consumers about different floor
covering products and helps simplify the process
of making a buying decision. The goal is to give
consumers the information they need to choose
the floor covering products that are right for
their homes.
In addition, Mohawk ColorCenter retailers get
access to a broad range of additional programs,
including advertising, merchandising, education,
training, new installation techniques, and new
profit centers such as window treatments and
cleaning.
To learn more about Mohawk ColorCenter programs,
retailers can call 1-800-241-4900 and speak to
Mark Olson (East Coast) at extension 24959 or
Rodney Mauter (West Coast) at extension 24956.
Mohawk Industries: Mohawk is a leading supplier
of flooring for both residential and commercial
applications and a producer of woven and tufted
broadloom carpet, rugs, ceramic tile, and an
array of home products including pillows,
throws, bedspreads, and other textiles. The
company designs, manufactures, and markets
premier brand names, which include “Mohawk,”
“Mohawk ColorCenter,” “Mohawk Floorscapes,”
“Mohawk Floorz,”“Aladdin,” “Bigelow,” “Custom
Weave,” “Durkan,” “Galaxy,” “Helios,” “Horizon,”
“Mohawk Commercial,” “World,” “WundaWeve,”
“Goodwin Weavers,” “Karastan,” “Mohawk Home,” “Newmark,”
“Dal-Tile,” “American Olean,” “Mohawk Hardwood
Flooring,” “Mohawk Ceramic Tile,” and “Mohawk
Laminate Flooring.”
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